The Department of Basic Education (DBE) is inviting applications for a Telecom Operator position in Pretoria, Gauteng. The opportunity is suitable for applicants who have a Grade 12/Senior Certificateand are interested in an entry-level South African government job.
The successful candidate will provide telephone and switchboard services, assist members of the public and departmental officials, and perform related administrative and customer-service duties.
Quick Overview
| Opportunity | Details |
| Position | Telecom Operator |
| Department | Department of Basic Education (DBE) |
| Opportunity Type | Government Job |
| Reference | DBE/72/2026 |
| Location | Pretoria, Gauteng |
| Salary | R237,453 per annum |
| Salary Level | Level 05 |
| Minimum Qualification | Grade 12 / Senior Certificate |
| Experience | Entry-level opportunity |
| Closing Date | Check the official DBE advertisement |
About the DBE Telecom Operator Position
The Telecom Operator will be responsible for providing an efficient telephone service within the Department of Basic Education.
The role involves answering and directing incoming calls, providing information about departmental services, assisting staff and members of the public with contact information, and ensuring that the department’s switchboard remains operational and properly staffed.
The position may also involve basic administrative and secretarial support when required.
Key Responsibilities
The successful candidate will be expected to:
- Answer and direct incoming calls to the relevant section or directorate.
- Provide information about services offered by the department.
- Screen incoming calls and maintain appropriate records.
- Provide internal telephone directory information to departmental staff.
- Render basic secretarial services when officials are unavailable.
- Receive and convey messages to relevant officials.
- Provide contact details for provincial and district offices to members of the public.
- Ensure that the switchboard is always manned.
- Provide an effective and efficient telephone service.
- Assist with customer service and related administrative duties.
Requirements
Applicants should meet the following requirements:
- Grade 12/Senior Certificate or equivalent.
- Good written and verbal communication skills.
- Computer literacy, including MS Office.
- Good interpersonal skills.
- Good public relations skills.
- Ability to work under pressure.
- Problem-solving ability.
- Customer-service skills.
- Document-management skills.
Applicants should carefully check the official DBE vacancy advertisement for any additional requirements, employment conditions or supporting documents.
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Who Can Apply?
The position is aimed at applicants who meet the stated minimum qualification and skills requirements.
A Grade 12/Senior Certificate is the specified educational requirement, making this an entry-level government employment opportunity for suitably qualified applicants.
Salary
The position offers a salary of R237,453 per annum, at Salary Level 05, according to the information provided.
This is a salary, not a learnership or internship stipend.
Location
The position is based in Pretoria, Gauteng.
Applicants should check the official vacancy advertisement for the exact workplace location and other employment conditions.
How to Apply
Applicants should apply using the official Department of Basic Education recruitment/application process specified in the vacancy advertisement.
Before applying:
- Read the complete official advertisement.
- Confirm that you meet the Grade 12 and skills requirements.
- Prepare your updated CV and required supporting documents.
- Complete the official application form, if required.
- Submit the application through the prescribed DBE application channel.
- Use reference number DBE/72/2026 when applying.
Documents You May Need
Applicants should follow the official advertisement regarding supporting documents. These may include:
- Updated CV
- Completed application form
- Copy of ID
- Copy of Grade 12/Senior Certificate
- Other supporting documents specifically requested by the DBE
Do not submit unnecessary personal documents unless they are requested through the official application process.
Closing Date
Closing date: Check the official DBE vacancy advertisement.
Because the closing date was not included in the information provided, applicants should verify the deadline before submitting an application.
Important Information for Applicants
Applicants should be cautious of recruitment scams. Do not pay anyone to apply for this government position.
Use the official Department of Basic Education recruitment channels and verify the vacancy before providing personal information or documents.
Frequently Asked Questions
Is the DBE Telecom Operator position open for applications?
The position is listed as DBE/72/2026. Applicants should verify the current status and closing date in the official DBE vacancy advertisement.
Who can apply?
Applicants who meet the stated requirements, including possession of a Grade 12/Senior Certificate or equivalent, may apply.
What is the salary?
The advertised salary is R237,453 per annum at Salary Level 05.
Where is the position based?
The position is based in Pretoria, Gauteng.
What qualification is required?
Applicants must have a Grade 12/Senior Certificate or equivalent.
What skills are required?
The requirements include communication skills, computer literacy, interpersonal skills, public relations skills, problem-solving ability, customer service and document-management skills.
What is the reference number?
The reference number is DBE/72/2026.
Final Thoughts
The Department of Basic Education Telecom Operator 2026 position provides an entry-level government employment opportunity for applicants with Grade 12 who have strong communication, customer-service and computer skills.
Before applying, carefully verify the official closing date, application procedure and required documents in the DBE vacancy advertisement. Ensure that all information submitted is accurate and complete.